We understand that plans may change, and we strive to accommodate our customers. Please review our cancellation and refund policy below:
Full Refund
If the booking is canceled before 7 days from the scheduled date, a full refund will be issued.
No Refund
No refund will be provided if the booking is canceled between 1 to 7 days from the scheduled date.
Refund Turnaround Time
We aim to process refunds within 5–7 working days from the date of cancellation. The credited amount will be transferred to the customer's bank account.
Rescheduling
Customers can contact us to reschedule their booking, subject to availability, without incurring any additional charges.
We appreciate your understanding and cooperation. For any inquiries or to request changes to your booking, please contact us at support@paddlecult.com.